Privacy policy

Last Updated: July 2026

At GlowStep™, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

Information We Collect

When you use our website, we may collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number (if provided)
  • Payment information (processed securely by our payment providers)
  • Order details
  • Device information (browser, IP address, operating system)
  • Website usage data through cookies and analytics

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and shopping experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional emails (only if you have opted in)

Payment Information

We do not store your payment card details.

Payments are securely processed through trusted third-party payment providers such as Shopify Payments, PayPal, Apple Pay, Google Pay, Shop Pay, or other available payment gateways.

Cookies

Our website uses cookies to:

  • Remember your shopping cart
  • Improve website performance
  • Analyze visitor activity
  • Personalize your shopping experience
  • Support advertising and remarketing campaigns

You can disable cookies through your browser settings, although some website features may not function correctly.

Marketing & Advertising

We may use advertising and analytics services such as:

  • Meta (Facebook & Instagram)
  • Google Ads
  • TikTok Ads
  • Google Analytics

These services may use cookies and similar technologies to measure advertising performance and provide relevant advertisements.

Sharing Your Information

We never sell your personal information.

We may share your information only with trusted service providers necessary to operate our business, including:

  • Shopify
  • Payment processors
  • Shipping carriers
  • Email service providers
  • Analytics and advertising platforms

These providers only receive the information necessary to perform their services.

Data Security

We use industry-standard security measures to protect your personal information.

While no online system can guarantee absolute security, we take reasonable steps to safeguard your data against unauthorized access, disclosure, or misuse.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to certain processing
  • Withdraw marketing consent at any time

To exercise these rights, please contact us using the details below.

Data Retention

We retain your information only as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Meet legal, tax, and accounting obligations
  • Resolve disputes and enforce our agreements

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

GlowStep™
Email: glowstep@emovatellc.com