Contact information

Contact Information

We're here to help! If you have any questions about your order, product customization, shipping, or returns, feel free to get in touch.

Customer Support

Email: glowstep@emovatellc.com

Response Time: Within 24 hours (Monday–Friday)

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (GMT)

Saturday – Sunday: Closed

Before Contacting Us

To help us assist you faster, please include:

  • Your order number
  • The email used to place your order
  • A brief description of your question or issue
  • Photos (if reporting a damaged or incorrect item)

Our team will get back to you as quickly as possible. Thank you for choosing GlowStep™.